L’Occitane is a brand based in France
has stores in Delhi, Mumbai, Kolkata, Banglore and Ludhiana but sadly not all of us live in "cities" but thankfully they do have an online store.
They are offering free delivery up to 31st of
Oct’2011 to celebrate e-commerce otherwise you have to pay the delivery charges
based on the quantity that needs to be shipped.
Another offer which is on is the Fragrant Duo offer which will be valid till the stock lasts!
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| The pretty stamp on the package. |
The site is easily navigable and you
can view products on the basis of ingredients or your concern or just the usual
categories of bath, body, face, lips, makeup, etc. I was ordering for the first
time, so I placed a small order so that I could find out from which place they
ship the online orders and how much time does the whole process take. My order
was shipped from Khan Market, Delhi. L’Occitane offers travel sizes but they are only in
fragrances and not in other products. I was expecting
them to have everything in travel sizes that way, people who don’t have
a store nearby can still try things out without thinking about it too much. I
can easily forgive them for this because they do send out samples but
sometimes, using a product once or twice is not enough.
Payment Options:
As of now, they only accept credit and debit cards. No net banking or COD.
Order Placement,
Shipping and Packaging:
After you have selected the items, you have to select the
shipping method. Currently there is only one method i.e. standard which takes
7-8 days. You can choose the gift wrap option as well where he details of
payment and pricing will be hidden. I got a mail confirming my order with the
invoice. My order was dispatched the next day and I was supplied with the
courier details (Blue Dart, in my case). I got the package in 3 days.
The package came in a small box (small order=small box) and
it carried my name and the sender’s address on both the sides. It was
completely wrapped and no scope was left for the package to be damaged by
water. Loads of cello-tape was wrapped around as well.It took me 15 minutes to open the package.
The prices are a little high because everything is
manufactured in France and
then it is imported to India.
Pros:
- Natural ingredients.
- Easily navigable site.
- HDFC is even offering bonus reward points on shopping from this site using the HDFC credit card.
- Gift wrapping available.
- Free samples no matter where you buy i.e. at the store or online.
Cons:
- The lack of travel size packages in all the categories.
- No net banking and COD.
- You have to pay for the shipping.
- Expensive products.
Will I buy again from
here?
Yes!!
Go here to shop!
