Monday, November 07, 2011

Online Shopping Experience with Urbantouch

This post is long overdue!I don't know what kept me from writing this, maybe some form of amnesia?! I have shopped from Urbantouch many times and I love them. The first time I ordered from them, my order was shipped to Coimbatore and I was like 'wth?!'. SO, I wrote them a mail about it and I got a reply within 2hours. My package was being redirected to my place instead of Coimbatore. Though, I still dunno why they shipped the package to Coimbatore but I received my order intact, so, I let it go. The next time I ordered, the package *was* shipped to my place. I have ordered from Urbantouch quite a lot of times and I absolutely love the black box and they pack the products really neatly. In fact, they had packed it so nicely that when the man who delivered it dropped it, I went 'Ohh my gawddd' but when I opened the box, everything was intact!!











Pros:
  • The real quick response by customer care.
  • Variety of brands on offer.
  • The current offer  of free gift.
  • Packaging. Lots of bubble wrap and thermocol and the really strong and good looking black box!
  • COD service covers loads of areas.
  • On orders above 500 INR, they send you free samples.
  • Free shipping regardless of the size of order!
Cons:
  •   I have received a Fairness face wash for Men 'sample' with every order till date.I would prefer if they sent something based on the customers profile.

4 comments:

  1. Every website from healthkart to UT and others send the same samples. VLCC, Oxy..., Acnes.
    That VLCC cream btw is terribly bitter. :)

    ReplyDelete
  2. Which one? That sunscreen? I don't use any of them. I have saved them all and store them in a box:D

    ReplyDelete
  3. Yes the sunscreen.
    I love your header. There are books and there are nailpolishes. Easily two of my favourite things.

    ReplyDelete
  4. Thank youuuu:D It took me quite some time to make it look like this!

    ReplyDelete

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